Tip: Connect with @blackberryhelp on Twitter for more help.
Websites That Help
First, realize that when you need help with your Blackberry Twitter application Twitter itself does not support any Twitter applications for Blackberry. It is Blackberry or helpful websites, forums or users you will need to reach out to for support. Also, there are some common tips and tricks listed a little further down in this blog posts. Here are some helpful websites to know of:
Blackberry’s official support sites
Blackberry user forums
- Official BlackBerry Support Community Forums
- BlackBerry Forums at BBGeeks.com
- BlackBerry Forums at CrackBerry.com
- http://www.justanswer.com/Blackberry
Tips and Tricks for Common Issues
Thanks very much to @BBGeeks for this information. They are a great account to communicate with if you have a BlackBerry issue!
The “Incorrect Signature” error
This problem is related to the connection to a services api—if there is a glitch in the communication the error will occur. This can happen because an app is coded wrong…and can then only be fixed by an update from the app’s developers.
TRY THIS FIRST: Enable or disable wifi whenever the error pops up. This fixes the problem for some. If it continues, try one of the fixes listed below.
Battery pull fix for general issues
This is exactly what it sounds like. Remove and reinsert the battery on your Blackberry device to effect a reset.
Delete and reinstall fix
90% of the time, the “Incorrect Signature” glitch—and many other common issues—can be fixed this way. Make sure you know where to go to get the app you want, because you will need to reinstall it after deleting it!
- Delete the app
- Remove and reinsert the battery
- Reinstall app
- Remove and reinsert the battery
You’re done!
Twitter for Blackberry “find people” not working
Turn off the https setting from a browser (HT @roverradar).
And be sure to watch our favorite LOL for BlackBerry users: “My BlackBerry is Not Working!”
{ 5 comments… read them below or add one }
i deleted the twitter app, but now i dont have an option to reinstall it? what do i do?
Ok, so I’ve deleted it because my ‘mentions’ wouldn’t load. Rebooted… But now when I go to the app world to download it again… It won’t give me a download option. WTF??? Help me please. Email me at the address I gave u cheers
the same thing happened to me! and i dont know what to do! did you find the solution?
Hi,
First of all I really love your blog and I find it really useful for twitter tricks =)
But I want to ask about a Twitter for Blackberry problem.
I’ve installed the application, but when I click it, it says: “you’re currently on a service plan that doesnt support this application.” Well, I dont know what service plan I should use to get it starting. I do have wireless connection, and it’s working great on the device.
So, could you maybe help me out?
I’d be grateful. thanks! =)
Hmmm. I would suggest checking with @BBGeeks on that one, they’re more knowledgeable than I am. Let me know what you find our and I’ll add it to the blog and credit you if you like