Twitter Downtime Report

August 5, 2010

Pingdom showed a total downtime of 1 hour, 14 minutes for Twitter’s last prolonged incident. Twitter’s last uptime report: “Twitter is fully recovered.” If someone has sent you a link to this page, Twitter may be down overall  now or very recently. How can you tell if Twitter is down? Sometimes it’s just a local problem, [...]

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How to make your Twitter sidebar transparent

August 5, 2010

A transparent sidebar is a bad idea if you have a background that is a similar color to your text—it may make your sidebar text seen almost invisible. Also, if your background image is very busy, it may just look bad with the text of your sidebar sitting on top of it. But if you [...]

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Why People You Trust Sometimes Tweet Unsafe Links

August 3, 2010

At least once a week or so, we get a tweet from someone saying we have shared a site that their browser is warning them about. But when Google has even reported Google.com for being unsafe, you know things are in pretty bad shape. We try very hard to avoid sharing links that could be [...]

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Kanye West Tweets: Do you care?

August 1, 2010

A large media publication has contacted us seeking comments about Kanye West joining Twitter. I can’t guarantee you’ll be quoted, but if you’d like to add a comment, I’ll pass it along, and send you the link if your quote is chosen. Here are the questions they would like comments on: 1. Kanye’s Twitter has taken [...]

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Latest Twitter Help Center Employee: The FailWhale

July 31, 2010

@GloGurL created a popular loltweet about Twitter downtime: “Twitter: We’re not happy until you’re not happy.” But not being able to keep a website of primarily text pages online? Here’s what I’ve been seeing more of lately: C’mon Twitter: Can’t you even keep the help website online? What should you do if you need Twitter [...]

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Just five months after the 10 billionth tweet, the 20 billionth arrives

July 31, 2010

It took for Twitter four years to reach its first 10 billion tweets The 20 billionth tweet came 10 times faster than the first ten billion. After tweeting it, the user tweeted (translation from IDG News Service): “It looks like I posted the 20 billionth tweet. I’m getting replies from people all over the world. It’s [...]

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Use Twitter to get influential people to help you

July 18, 2010

While I provide specific steps below, what’s most important is that you (1) be a real person (2) and engage people (3) who are interested in your topic. Any way you do these three things is good! How to find the most influential people willing to help you Let’s say you’re trying to get ideas [...]

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What REALLY happens when you use “@” in Tweets?

July 12, 2010

First, imagine a fictional family where everyone follows each other on Twitter: @Mom, @Dad, @Brother and @Sister. 1. The basics Rule #1: A person must follow you before you can DM them. If @Mom and @Dad (fictional example names) want to write completely privately so no one will see what they write but each other, [...]

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Do’s and Don’ts of Social Media for Business

July 11, 2010

Nice infographic I thought worth sharing: Via: The Steel Method

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In the Belly of the Whale: How to get your Twitter problem fixed

July 11, 2010

In this post, topics covered include suspensions, spam, general twitter problems, how twitter handles problems, and more. What to do if you’ve been hacked If you’ve been suspended, read this first. Change your password. If you can’t login, have Twitter reset your password. Revoke bad, unfamiliar or unused apps. If you’re still having problems, let Twitter [...]

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