From the category archives:

Twitter Problems

Why Twitter closed your support request without reading it

May 2, 2013

Summary: Use Twitter’s online system (not email or tweets), reply to their email response, wait. Do NOT create multiple tickets, and be SURE to reply to their first email. Here’s why: Many people miss their responses from Twitter because they don’t check their spam folder, or they don’t realize they will be getting an email, [...]

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Is Twitter’s Screw-Up Blocking You From Logging In?

November 8, 2012

Twitter recently claimed that technical problems caused them to reset the passwords of users who didn’t need resetting (hadn’t been hijacked). But now many users are reporting that they can’t login to Twitter! Here’s one way to make it work, with a few wrinkles until Twitter fixes things better. I’ll assume you’re logged out/can’t login. The [...]

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Twitter Resetting User Passwords After Massive Hijack Attack

November 8, 2012

UPDATE: Twitter admits that they reset many accounts unnecessarily on November 7. Meaning that even though many individual accounts were hijacked, Twitter otherwise broke itself. And though they don’t say so, the hijack attempts may have been primarily from China. If you received an email that looks similar to the one below, it is probably NOT [...]

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How Twitter’s Worldwide Outage Changed Klout Scores Worldwide Twice

October 22, 2012

On July 27, 2012 many folks had Klout scores that dropped dramatically. The day before and the day after were not affected. This was the day of Twitter’s dramatic worldwide outage. On that day, Klout lost around 20% of the data it needed to calculate Klout scores accurately. How Does Twitter Affect Klout Scores? Klout [...]

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Where Twitter Loads The Fastest…and Slowest, In The World

October 22, 2012

Click image to enlarge • Source

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Have Millions of Fake Accounts Fooled Twitter?

October 13, 2012

Twitter CEO Dick Costolo has mentioned several times that millions of people use Twitter only for reading information, and rarely if ever tweet themselves. But how much does he know? Fake Twitter Accounts Companies that sell followers create fake Twitter accounts that rarely tweet, and just have them follow people for money. So the fact that [...]

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How to View or Create Links when Twitter Breaks Them

October 8, 2012

Twitter started “wrapping” all links in tweets through it’s own service some time ago, but the service has had problems several times. Twitter does try to display the actual link in many tweets, but when you click it still will try to take you to a shortened t.co link before actually resolving to the actual [...]

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Why Twitter Suspended @FiredBigBird Twice

October 5, 2012

The Washington Post was confused as to how @FiredBigBird got suspended twice. These kinds of repeat suspensions are very common in cases like this. Here’s how and why that can happen: When people report an account for spam, Twitter mostly ignores the report UNLESS the person reporting has received the spam they are complaining about. [...]

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How To Create Multiple Twitter Accounts Quickly…Without Getting Suspended!

September 16, 2012

If you create multiple Twitter accounts quickly, Twitter will suspend them all. Complaining to Twitter that you meant no harm won’t help. Twitter has even acknowledged to users in the past after suspending accounts that the accounts were otherwise fine, but would not be unsuspended. Twitter is fine with you having multiple accounts. But, they [...]

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Has Twitter Only Just Begun?

August 29, 2012

Because Twitter has been having some success solving it’s 7 biggest problems, I feel that now, late 2012, is the real beginning of Twitter. Why do I say this? Because Twitter finally has An appropriate number of employees, A business plan, A rich media interface A stable-enough platform to plan for the future. What Took Twitter [...]

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