From the category archives:

Twitter Problems

How To Avoid Turning Your Account Over To A Hijacker Like Lady Gaga Did Today

December 19, 2011

Lady Gaga was hacked on both Twitter and Facebook today. One common reason that could have happened: She used the same password on different sites. Once someone got the password on any site, they would try it on all sites that she is on. (It’s also possible an employee hijacked her accounts. Here’s what to [...]

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Is Twitter Unfollowing People On Your Account?

November 9, 2011

UPDATE: Some users are reporting they are being blocked inappropriately from following others. Test show repeated tries will sometimes succeed though. No word from Twitter yet. Maybe. Most likely Twitter has screwed up only the listing of who you follow, and will fix it shortly. Twitter has done this before, where you can still DM [...]

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Mobile Apps Need To Be Deleted And Reinstalled Sometimes

October 30, 2011

Most of my longest conversations are with people who are reluctant to fix their mobile app by trying a delete and reinstall. I’ve found almost half my conversation time has become devoted to this. I can’t afford the time anymore, sadly So I’ve written this. Sometimes people ask so many questions instead of just deleting [...]

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When good Twitter accounts go bad—The Twitter Hacks Infographic

October 11, 2011

  Click image to enlarge • Source

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Infographic: When good Twitter accounts go bad

September 26, 2011

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Twitter, quit telling us to check status when you don’t use it properly

August 31, 2011

When your home timeline freezes, Twitter shows you this message: The problem? Twitter isn’t posting status updates at Twitter Status regularly. In fact, sometimes they don’t post anything there at all! Even when Twitter support over and over again reports a problem, nothing appears on the Twitter Status page. Even when third-party sites not related to Twitter show [...]

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It’s Tuesday, so Twitter is down

August 30, 2011

Nearly 60% of Twitter’s problems in 2011, as reported at status.twitter.com, have happened within 24 hours of any given Tuesday (58.2%). And of those, half happen exactly on Tuesday. Of the rest, most happen within 24 hours of any given Friday (38.2%). Fully 80% of Twitter’s problems as reported at status.twitter.com in 2011 happened on a [...]

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What to do when you see a hijacked account alert

August 27, 2011

You’ve probably seen one of these kind of messages before: Here is a list of all the most recent #Alerts about hijacked accounts. So, what happened? Why are these tweets being sent out? What should you do? Someone you follow had their account hijacked When you receive one of these tweets or DMs, it is from [...]

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How Twitter got 29% more people to sign up

August 25, 2011

Many people have heard of Twitter. Few understand its value. A couple of Twitter employees recently gave a talk about the problems people signing up and staying at Twitter have. The most interesting takeway was this: What keeps people on Twitter is not what brings them here. First of all, Twitter is hard to learn. How [...]

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Are YOU an AWESOME Twitter user?

August 22, 2011

Have you seen a suspicious tweet from an account that may have been hijacked? Did you try to inform the Twitter account owner that their account is sending out suspicious tweets? If you did, thank you! I vote YOU as one of the most awesome Twitter users I know. There are a lot of ways [...]

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