From the category archives:

About TweetSmarter

All Is Well

March 29, 2012

BufferDigg DiggMy wife Sarah and I have been inactive on our @TweetSmarter Twitter account  for more than 90 minutes only a few times in the last four years. Today was one of those days. To those of you who asked if we’re okay, all is well. No great harm or expenses were incurred I had [...]

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Apologies for missing your questions!

January 5, 2012

Our apologies—We weren’t ignoring you intentionally! We’ve discovered that we’ve missed a number of questions from folks recently. If you asked a question and didn’t get an answer, feel free to tweet it again or leave a comment below, or wait to see if I can find it and reply.  

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Thanks for 300,000 followers!

October 27, 2011

We’ll promote ALL eligible charitable information from comments added in the next 24 hours. We’ll do that by putting the information into a new blog post and tweeting about it to promote your charities. If you add a short description or appeal I’ll include that too. Sarah and I will also make a personal donation [...]

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If quality isn’t your top objective, what is?

September 26, 2011

I’ve gotten too busy to meet all my objectives, so I’ve had to settle for doing just two things excellently: Tweeting high quality Twitter information and security alerts; Providing quality help to people with urgent or difficult questions. Making this change has been tough. While I’ve always made quality my number 1 goal, I hate [...]

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How I got 300,000 followers on Twitter

September 21, 2011

I helped people on Twitter for four years.

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How I failed on Twitter, and how I’m changing

August 27, 2011

My mission as TweetSmarter is broken down into three objectives, which I’ve listed below. I’ve also include my rating of how good a job I think I’ve been doing: ► Where I failed 1. Connect you to people that help (D+) The two things I’ve failed the most at are: Staying in touch with great [...]

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How Twitter got 29% more people to sign up

August 25, 2011

Many people have heard of Twitter. Few understand its value. A couple of Twitter employees recently gave a talk about the problems people signing up and staying at Twitter have. The most interesting takeway was this: What keeps people on Twitter is not what brings them here. First of all, Twitter is hard to learn. How [...]

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My most shared Twitter help links

August 24, 2011

Note: I regularly update this list. I have a list of custom short URLs that I’m always updating in response to questions people have. I’ve posted them below. I don’t create links for everything I regularly share, since some questions can lead to one of several responses. But many common questions lead me to send [...]

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Why I stopped tweeting your blog posts

August 18, 2011

Occasionally I find blogs that are copying posts from other blogs without credit. It’s usually hard to tell, because I have to have seen the other blog first and remember it. But I see so many posts about Twitter that I catch a few people every year copying without attribution. If you’ve done this, and I’ve [...]

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How CNET never knew I helped them get over 100,000 followers

August 17, 2011

In 2008, I used to offer (for free) to help people join Twitter. Particularly well-known people who were active and popular bloggers. I wasn’t looking for clients or business—joining takes all of 30 seconds, people! Of all the people I emailed and offered to help them get started on Twitter, not a single one ever replied. Yet 100% [...]

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